Terms & Conditions

01Agreement to these terms

These Terms & Conditions ("Terms") are a legal agreement between you and Above the Noise LLC, doing business as Grind to Glide ("Grind to Glide," "we," "us," or "our"). They apply when you visit grindtoglide.com, register for or attend any of our programs or events, buy anything from us, or join a community we run.

By registering, purchasing, attending, or continuing to use our site, you agree to these Terms. If you don't agree with them, please don't buy from us or attend.

These Terms work alongside our Privacy Policy, which explains how we handle your information.

02Who we are

Grind to Glide is an AI consultancy and education business. Through our Lean Gym program we teach gym, studio, box, and personal-training business owners how to use AI tools in their own businesses. Our contact details are in Section 26.

03Who may buy from us

You must be at least 18 years old and able to enter a binding contract.

Our programs are sold for business purposes — you're buying training to use in a business you own or operate, not for personal, family, or household use. If you're buying on behalf of a company, you confirm you have authority to bind that company to these Terms, and "you" means both you and that company.

04What we offer

We currently offer:

• a free masterclass — a live online session, sometimes with a replay;
• a paid boot camp — a single live online session, recorded, with accompanying materials; and
• a paid accelerator — a multi-week program with live sessions and materials.

The content, length, format, schedule, instructors, and included materials of any program are described at the point of sale and may be updated. We may improve, reorganize, or substitute content of equivalent value, and we may reschedule a session (see Section 9). We don't guarantee that any specific tool, platform, template, or feature demonstrated will remain available, since we don't control third-party software.

05Registration and your details

When you register you agree to give accurate, current information and to keep it up to date. Registrations and program access are personal to you and your business — you may not share your access, links, or logins with anyone outside your business, or transfer your seat to someone else without our written agreement.

You're responsible for anything done through your access. Tell us promptly if you think it's been used without your permission.

06Prices and payment

Prices are shown in U.S. dollars at the point of sale and exclude any taxes, which we'll add where required. We may change our prices at any time, but a change never affects a purchase you've already completed.

By purchasing, you authorize us and our payment processor to charge your chosen payment method for the full amount shown at checkout. Our paid programs are sold on a pay-in-full basis — there are no installment or payment-plan options unless we specifically offer one in writing, in which case the terms of that plan are stated at checkout and form part of this agreement.

You confirm that you're authorized to use the payment method you provide. If a payment fails, is reversed, or is disputed, we may suspend or revoke your access to the program and any materials until it's resolved.

Payment card details are handled by our third-party payment processor, not by us. See the Privacy Policy for how that works.

07Refunds — all sales are final

Our programs are digital products. Access, materials, and recordings are delivered immediately or on a fixed date, and their value is delivered the moment you receive them — which is why we can't offer refunds, including if you change your mind, can't attend, don't attend, attend only part of a session, don't apply what you learn, or don't achieve the results you hoped for.

We'd genuinely rather you didn't buy something that isn't right for you. So before you purchase:

• read the program description in full, including the date, time, and format;
• check you can attend, or that a recording will meet your needs;
• make sure you can meet any prerequisites — including creating an account with any third-party AI tool we use in the session; and
• email [email protected] with any question at all. We answer honestly, including when the answer is "this probably isn't for you."

The only exceptions: if we cancel a program outright and don't provide a replacement session or recording, we'll refund what you paid for it; and we'll always honor any refund right that applicable law gives you and that can't be waived by agreement.

08Chargebacks

If you have a problem with a purchase, contact us first — most things are sorted out in one email.

Starting a chargeback or payment dispute instead of contacting us, for a purchase covered by Section 7, is a breach of these Terms. If you do, we may immediately revoke your access to all programs, materials, recordings, and communities, and we may recover the disputed amount plus any fees our payment processor charges us. We'll also provide the processor with the record of your purchase, including your acceptance of these Terms.

09Attendance, scheduling and recordings

Live sessions run at the date and time stated at the point of sale, using a third-party video platform. It's your responsibility to show up, with a working internet connection and any tools we've asked you to set up in advance. We don't offer refunds or credits for missed sessions (see Section 7).

We may reschedule a session for illness, technical failure, or other good reason. If we do, we'll give you as much notice as we can and offer you the rescheduled session and/or a recording.

Our live sessions are recorded. By attending, you agree that your display name, questions, chat messages, and — if you enable them — your voice and image may be captured in the recording, shared with other participants, and used by us in marketing. If you'd rather not appear, keep your camera and microphone off and use a display name you're comfortable with, or watch the replay instead. Section 10 of the Privacy Policy covers this in more detail.

You may not record, screen-capture, stream, or transcribe any session yourself without our written permission.

Where we provide a recording, we'll make it available for the period stated at the point of sale, or if none is stated, for a reasonable period. We don't guarantee permanent or lifetime access.

10What you may do with our materials

When you buy a program, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the program materials — recordings, slides, worksheets, templates, prompts, and any other content we provide — for the purpose of operating your own business.

You may use what we teach freely in your own business, including the prompts and templates, and adapt them to your own operation. That's the entire point.

You may not:

• share, publish, upload, or distribute our materials to anyone outside your business;
• resell, license, or sublicense our materials, or bundle them into anything you sell;
• teach, coach, or run training based substantially on our materials or program structure as if it were your own;
• use our materials to build or market a competing program or consultancy;
• remove or alter our branding, copyright notices, or attributions; or
• use our materials or programs to train, fine-tune, or build a machine learning model, or upload them to any AI system for that purpose.

This license ends if you breach these Terms or if your access is terminated under Section 18.

11Our intellectual property

Everything we create — our website, program content, recordings, worksheets, templates, prompts, frameworks, the Grind to Glide and Lean Gym names, our logo, and our copy — is owned by us or licensed to us, and is protected by copyright, trademark, and other laws. Nothing in these Terms transfers ownership of any of it to you.

12Your content, feedback and testimonials

You keep ownership of anything you create using what we teach — your brand voice, your content, your prompts, your business documents. We claim no rights in your business or its output.

If you post questions, comments, or materials in a session or community we run, you grant us a non-exclusive, royalty-free license to use them for the purpose of running and improving the program.

If you send us feedback, suggestions, or ideas about our programs, we may use them freely with no obligation to you.

If you give us a testimonial, review, or written permission to share your results, you agree we may use it — with your name, business name, and likeness — in our marketing. You confirm anything you tell us about your results is true and reflects your actual experience. You can withdraw permission for future use at any time by emailing us; we'll stop using it going forward, though we may not be able to pull it from materials already distributed.

13Third-party tools and AI

Our programs teach you to use third-party software, including AI tools such as Claude, and platforms like accounting, design, and CRM software. We don't own, control, or provide those tools.

• You'll need your own accounts, and you're responsible for their costs. Some tools have free tiers; some paid plans perform better. Any pricing we mention is what we understood at the time and may change.
• Your use of any third-party tool is governed by that provider's own terms and privacy policy, not ours. Read them, particularly before putting your business or customer data into any tool.
• A provider may change, restrict, price, or discontinue its tool at any time. If that happens, it doesn't entitle you to a refund from us — though we'll do our best to teach an equivalent approach.
• AI output can be wrong. AI tools can produce inaccurate, outdated, biased, or entirely fabricated information, including numbers. Everything an AI tool produces for your business is a draft to be checked by a human — you — before you rely on it, publish it, send it to a customer, or file it with anyone.
• You're responsible for making sure your use of AI complies with the law and with any obligations you have to your own members and customers.

14No professional advice

Our programs are education. They are not professional advice, and we are not acting as your advisor.

Specifically, nothing we teach, say, demonstrate, or provide — including anything involving bookkeeping, financial data, accounting software, tax, pricing, contracts, employment, marketing claims, or member health and safety — is accounting, tax, legal, financial, investment, insurance, medical, or fitness-professional advice. Where we show AI analyzing financial information, we're demonstrating a method, not advising on your numbers.

You remain solely responsible for the decisions you make in your business. For decisions that carry real consequences, consult a qualified professional — an accountant, attorney, or licensed advisor — who knows your situation.

15No guarantee of results

Any figures, examples, case studies, or personal stories we share — including our founder's own experience running a gym — are what actually happened in that specific situation. They are illustrations, not promises, projections, or averages, and they are not typical of what any given participant will achieve.

What you get out of our programs depends on factors we don't control: your business, your market, your existing systems, your pricing, your team, your effort, how consistently you apply what you learn, and plain economic conditions. Many people who buy business education apply little or none of it and see no result at all.

You accept that you're buying training and materials — not an outcome — and that you alone are responsible for your business results.

16Acceptable use and community conduct

In our sessions, communities, and any space we run, treat people the way you'd want your own members treated. You agree not to:

• harass, threaten, demean, or discriminate against anyone;
• pitch, spam, or recruit other participants for your own products or services without our permission;
• share other participants' information, questions, or business details outside the group;
• post anything unlawful, infringing, deceptive, or malicious;
• interfere with a session, or with our site or systems, including by attempting unauthorized access, scraping, or introducing malicious code; or
• misrepresent who you are or what business you run.

Communities we host on third-party platforms — such as a Facebook group — are also subject to that platform's rules, and that platform can remove content or accounts independently of us.

17Emails and text messages (SMS program terms)

When you register or buy, we'll send you transactional messages you need — confirmations, receipts, reminders, and join links. You can't opt out of those while you're enrolled, because they're how we deliver what you paid for.

Marketing emails always include an unsubscribe link, and you can unsubscribe at any time. Consent to text messages is never a condition of purchase.

Text message (SMS) program

Program description. This messaging program sends registration confirmation and reminder messages to people who have registered for a live session with Grind to Glide through our website at grindtoglide.com, or via our registration and order forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include registration confirmations, session reminders, join links, schedule changes, and customer support communications.

Cancellation instructions. You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

Support information. If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected].

Carrier liability. Carriers are not liable for delayed or undelivered messages.

Message & data rates. Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and session schedule. For questions about your text plan or data plan, contact your wireless provider.

Supported carriers. Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.

Age restriction. You must be 18 years or older to participate in our SMS program.

Privacy. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. For privacy-related inquiries, please refer to our Privacy Policy at grindtoglide.com/privacy-policy.

18Suspension and termination

We may suspend or terminate your access to any program, material, or community, without refund, if you breach these Terms — including the license restrictions in Section 10, the conduct rules in Section 16, or the chargeback term in Section 8 — or if your conduct is harmful to other participants or to us.

You may stop using our programs at any time. Sections that by their nature should survive — including Sections 7, 8, 10, 11, 12, 14, 15, and 19 through 25 — continue to apply after your access ends.

19Disclaimer of warranties

20Limitation of liability

21Indemnification

You agree to defend, indemnify, and hold harmless Grind to Glide, Above the Noise LLC, and their owners, employees, and contractors from any claims, damages, losses, liabilities, and reasonable legal fees arising out of your breach of these Terms, your misuse of our materials, your conduct in a session or community, or your use of anything you learned from us in your own business — including how you use AI tools with your own members' or customers' information.

22Disputes, arbitration and class action waiver

Please read this section carefully. It affects how any dispute between us gets resolved and limits the ways you can bring a claim.

Talk to us first

Before starting any formal proceeding, you agree to email [email protected] describing the problem and what you'd like us to do, and to give us 30 days to resolve it. We'll do the same for you. Most disputes end here.

Binding arbitration

If we can't resolve it, any dispute, claim, or controversy arising out of or relating to these Terms, our site, our programs, or our marketing — whether based in contract, tort, statute, or otherwise — will be resolved by final and binding arbitration, and not in court, except as stated below.

Arbitration will be administered by the American Arbitration Association (AAA) under its rules in effect at the time, before a single arbitrator. The seat of arbitration is Palm Beach County, Florida. Hearings may be held by phone, video, or on written submissions where the AAA rules allow, so neither of us has to travel unnecessarily. The arbitrator's decision may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.

Class action waiver

Exceptions

Either of us may bring an individual claim in small claims court if it qualifies, and either of us may ask a court for an injunction or other equitable relief to protect intellectual property or stop unauthorized use of our materials.

If the class action waiver is found unenforceable as to a particular claim, that claim will proceed in court rather than arbitration, and the rest of this section still applies to all other claims. Any claim must be brought within one year after it arises, or it is permanently barred, to the extent the law allows such a limit.

23Governing law and venue

These Terms and any dispute arising from them are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. For any matter not subject to arbitration under Section 22, you and we agree to the exclusive jurisdiction and venue of the state and federal courts located in Palm Beach County, Florida, and each of us waives any objection to that venue.

If you're a consumer resident of a state whose law gives you rights that can't be waived by agreement, nothing here removes those rights.

24Changes to these terms

We may update these Terms as our business changes. The "last updated" date at the top always reflects the current version, and the version in effect when you buy is the one that governs that purchase. If we make a material change, we'll post the updated Terms here and, where it affects an active program you're enrolled in, tell you by email. Continuing to use our site or programs after an update means you accept the revised Terms.

25General terms

Entire agreement. These Terms, together with the Privacy Policy and anything stated at the point of sale, are the whole agreement between us about our programs, and replace any earlier understanding. Nothing in our marketing forms part of this agreement unless it's stated at the point of sale.

Severability. If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary and the rest stays in force.

No waiver. If we don't enforce a provision, that isn't a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms without our written consent. We may assign them to a successor in connection with a merger, acquisition, or sale of our business.

Force majeure. Neither of us is liable for failure to perform caused by events beyond reasonable control — including illness, natural disaster, war, labor disruption, or failure of internet, power, or third-party platforms.

Relationship. These Terms don't create a partnership, joint venture, employment, or agency relationship between us.

Notices. We'll send notices to the email address you registered with. You'll send notices to [email protected].

Headings. Section headings and the "short version" summary at the top are for convenience only. Where the summary and the full terms differ, the full terms control.